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MESSAGING SERVICE

This unique compliance capability, available as a subscription on CC1, captures and archives business off-channel communications from popular native messaging apps, such as WhatsApp and iMessage – on employees’ personal devices.

 

Discover how Custodia and CC1 can aid your compliance ecosystem by getting in touch.

How has communication shifted in the last 5 years, the impacts of hybrid working, and the use of prohibition policies in the Off-Channel Communications Webinar.

Active Compliance

It enables real-time blocking, alerting, and active data loss prevention (DLP) to mitigate compliance risks.

 

The solution also provides masking of employee and customer details, ensuring compliance with GDPR regulations so organizations can effectively navigate employee-customer conversations.

Active Compliance

It enables real-time blocking, alerting, and active data loss prevention (DLP) to mitigate compliance risks.

 

The solution also provides masking of employee and customer details, ensuring compliance with GDPR regulations so organizations can effectively navigate employee-customer conversations.

It enables real-time blocking, alerting, and active data loss prevention (DLP) to mitigate compliance risks.

 

The solution also provides masking of employee and customer details, ensuring compliance with GDPR regulations so organizations can effectively navigate employee-customer conversations.

Employee Adoption

Employee Adoption & Use

Employees can use their personal devices and existing, native apps and logins to communicate with customers without any behavioural changes, providing a natural and seamless experience.

 

Employees can be reassured that the service excludes personal communication from active recording and control.

Efficient Communication

The service also accelerates operations by providing features like tagging, automatic routing, and follow-up tasks. this helps enhance productivity and support the delivery of exceptional sales and service experiences.

Efficient Communication

WHAT ARE THE BENEFITS

Captures all business communications made via SMS, iMessage, WhatsApp, WeChat, and Telegram, while excluding personal conversations.

REGISTER YOUR INTEREST IN CC1 MESSAGING

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