THE FUTURE OF COMPLIANCE NOW
CC1 MESSAGING SERVICE
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This unique compliance capability, available as a subscription on CC1, captures and archives business off-channel communications from popular native messaging apps, such as WhatsApp and iMessage – on employees’ personal devices.
Complete the form on this page to discover how Custodia and CC1 can aid your compliance ecosystem.
It enables real-time blocking, alerting, and active data loss prevention (DLP) to mitigate compliance risks.
The solution also provides masking of employee and customer details, ensuring compliance with GDPR regulations so organizations can effectively navigate employee-customer conversations.
Active Compliance
It enables real-time blocking, alerting, and active data loss prevention (DLP) to mitigate compliance risks.
The solution also provides masking of employee and customer details, ensuring compliance with GDPR regulations so organizations can effectively navigate employee-customer conversations.
It enables real-time blocking, alerting, and active data loss prevention (DLP) to mitigate compliance risks.
The solution also provides masking of employee and customer details, ensuring compliance with GDPR regulations so organizations can effectively navigate employee-customer conversations.
Employee Adoption & Use
Employees can use their personal devices and existing, native apps and logins to communicate with customers without any behavioural changes, providing a natural and seamless experience.
Employees can be reassured that the service excludes personal communication from active recording and control.
The service also accelerates operations by providing features like tagging, automatic routing, and follow-up tasks. this helps enhance productivity and support the delivery of exceptional sales and service experiences.