NETWORK ENGINEER

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Network Engineer:

Founded in 2017, Custodia Technology Limited are the leading experts in financial compliance - our services ensure that banks and other financial institutions adhere to the many rules and regulations that make up their industry.  Custodia provides our customers with the software solutions they need to meet and exceed regulatory standards.

Financial compliance is a necessity as tough rules and sanctions mean that regulatory bodies are now able to request detailed transaction information, such as phone call logs, on demand, with large fines for companies that do not meet these standards.  Our technology allows customers to capture, record, process, analyses, and archive any communications, such as phone calls, Microsoft Teams audio and visual, and Instant Messages to exceed regulatory standards.

Description:

 

Custodia has clients around the globe, supporting organisations with innovative solutions such as cloud recording infrastructure to installation and maintenance services.  Custodia Technology is looking for a Network Engineer Graduate to train and work within their Technology Call Centre, you must have a degree in some form of IT computing and have the aptitude to want to learn and take on a new challenge.  You must be willing to work on a 7 day rota basis.

Custodia Technology are prepared to invest heavily in your training, any Microsoft technology experience will be a bonus, but you will be trained in Voice Recording Systems such as NICE or Verint.  This is an excellent opportunity for the right individual.  Candidates must be eligible to work in the UK.

Desired Skills & Experience:

  • You will be trained in supporting enterprise IT server infrastructure, Windows server environment

  • You will be trained in supporting a multi-tenant voice recording environment

  • Graduate IT Support Technician will gain experience in supporting global enterprise scale IT solutions and administration, installation and management of Windows 2012-2016, SQL Server, Active Directory and virtual environments (Level 2) 

  • You will be able to quickly grasp technical details at a system and component level with strong problem-solving skills

  • Graduate IT Support Technician will have excellent communication skills with the ability to convey complex requirements / instructions / solutions to both technical and non-technical audiences with the correct level of detail

  • Excellent English written and spoken (other languages - advantage)

  • Ability to independently evaluate and task priorities to meet tight deadlines

  • Always delivers on commitments, on time and to a consistently high quality

  • Any knowledge of IP & Trading Telephony environments, Storage (NAS, SAN & WORM technology), IP networks (VoIP, MySQL or MS SQL) would be a bonus

  • Must have a degree in Computer Science, Information Systems, or a related field.

  • Any IT Certifications on industry leader vendors, e.g. Windows, VMware, Cisco, etc.) will be a bonus

  • 24/7 Shift Work, this is not remote work.  5 rotating shift plans

 

To apply for this role, please send a covering letter and CV to careers@custodiatechnology.com