Our details
This website is owned and operated by Thomas Brock.
Data controller (referred to as “we/us/our”): Custodia Technology
Our principal place of business is at 100 King Street, Knutsford, Cheshire, WA16 6HQ.
You can contact us:
- by post, to the postal address given above;
- using our website contact form;
- by telephone: +44 (0) 203 984 7629
- by email : getcompliant@custodiatechnology.com
Introduction
This privacy policy sets out how we use and protect any information that you give when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We collect or use the following information from our website to provide and improve our services and for information updates or marketing purposes:
- Names and contact details
- Addresses
- Occupation
- Marketing Preferences
- IP Addresses
- Usage Data (including information about how you interact with and use our website, products, and services).
For the exhaustive list of cookies we collect see the “How we use cookies” section.
Lawful Bases and Data Protection Rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
- Your right to rectification– You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
- Your right to erasure– You have the right to ask us to delete your personal information. You can read more about this right here.
- Your right to restriction of processing– You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
- Your right to object to processing– You have the right to object to the processing of your personal data. You can read more about this right here.
- Your right to data portability– You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
- Your right to withdraw consent– When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
Our Lawful Bases for the Collection and Use of your Data
Our lawful bases for collecting or using personal information are:
- Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legal obligation – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and the right to data portability.
- Legitimate interests – we’re collecting or using your information to enhance the quality and efficiency of the services we provide. We also collect and use personal information to understand your needs and provide you with a better service, and in particular to periodically send promotional emails about new products other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you by email or phone for market research purposes. We may also use the information to customise the website according to your interests.
How We Protect Your Data
We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
How Long We Keep Information
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal or reporting requirements. Once the data is no longer needed for its original purpose, we will securely delete it. In some circumstances, we may anonymise your personal information so that it can no longer be associated with you, in which case we may use that information without further notice to you. We regularly review our data retention practices to ensure compliance with applicable laws and regulations.
Who We Share Information With
We do not currently intend to share your personal information with any third party. However, we may share your personal information with third parties where required by law.
Sharing Information Outside the UK
Where necessary, we may share your personal information with our affiliates and transfer your personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. The data transfer is made on the basis of an adequacy decision.
For further information or to obtain a copy of the appropriate safeguard for any of the transfers below, please contact us using the contact information provided above.
How To Complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
How we use cookies
Our website uses cookies. A cookie is a small file which asks permission to be placed on your computer’s hard drive. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.