Unify, Capture, and Govern Microsoft Teams Data with CC1

Managing the Compliance of Your Microsoft Communication Estate

Regulated Digital Data for Microsoft Teams

Microsoft Teams has become where regulated conversations actually happen. Voice calls, meetings, chat, shared documents, and even AI‑generated summaries now sit side‑by‑side in a single workspace.

For regulated organizations, that convenience creates a new challenge: ensuring every in‑scope interaction is captured, provably complete, and governed to regulator‑ready standards, across Teams and beyond.

Custodia helps organizations turn Microsoft Teams into a trusted, compliant communication channel by delivering complete capture, continuous validation, and unified governance across complex digital estates.

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Validate Completeness Don’t Assume It

Recording data is only half the story. Regulators now expect firms to demonstrate that capture is complete and records are reliable.

CC1 Insight continuously validates Microsoft Teams communications by comparing source metadata against archived records. Missing, partial, or mismatched interactions are identified early, before they become regulatory findings.

This validation layer allows organizations to move beyond “we believe it’s recorded” to defensible completeness, a critical difference when responding to audits or investigations.

Assure Your Data with CC1

Capture Every Interaction That Matters

In regulated environments, partial capture isn’t compliance. Any conversation that could influence a business decision or transaction must be recorded — regardless of format, user location, or device.

Crucially, Teams is rarely the only channel in play. CC1 extends the same capture standards across legacy recorders, trading turrets, mobile communications, and other collaboration platforms, ensuring nothing slips through the gaps when conversations move between systems.

CC1 captures regulated Microsoft Teams communications in real time at 99.999% uptime, including:

Voice Calls

Calls occur everyday in extremely high volumes and often withhold critical business evidence.

Screen Shares

People show their actions in real time via screen sharing, this data proves the actions taken, not just the words said.

Regulated Messages

Teams messages alone, or messages from various channels, messages are an immutable source of communication.

Documents

Contracts, disclosures, and statements live in documents, so it is crucial that these are captured and stored securely.

Video Meetings

Client calls and decision review happen on camera, prove what was said and agreed with video data.

OT Data

System alerts, workflows, and machine-driven actions can show how operations actually ran.

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Unify Regulated Digital Data Into A Centralized Service

Fragmented recording systems create fragmented risk. When Teams data sits separately from legacy voice or mobile records, proving compliance becomes slow, manual, and error‑prone.

Custodia brings all regulated communications into one unified service, applying consistent capture, retention, and access controls across your entire communication estate.

This gives compliance and risk teams a single, trusted view of regulated activity, while simplifying audits and investigations - even in large, global environments.

Govern Microsoft Teams To Regulatory Standards

CC1 applies enterprise‑grade governance controls across all captured Teams data, including:

Encrypted data in transit and at rest

Immutable, WORM‑compliant storage

Configurable retention aligned to regulation and jurisdiction

Role‑based access control and full audit trails

These controls allow communication data to remain tamper‑evident, secure, and rapidly accessible whenever regulators, internal audit, or legal teams need it.

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Whatsapp communications into Microsoft Teams

Reduce Off Channel And Hybrid Communication Risk

The rise of remote work and consumer messaging apps has dramatically increased off‑channel risk. Business conversations don’t stop just because the channel isn’t approved.

CC1 Messaging addresses this by extending controlled communication environments rather than trying to police shadow channels. Regulated users can engage external parties via WhatsApp, SMS, Telegram, or WeChat directly from Microsoft Teams - with messages captured, archived, and governed to the same standards as internal Teams communications.

The result: fewer blind spots, easier supervision, and far less reliance on after‑the‑fact investigations.

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Designed For Complex, Regulated Organizations

Custodia is ISO 27001 and SOC Type II certified, making CC1 secure and trustworthy for organizations operating in regulated industries such as:

Finance, Manufacturing, Healthcare, and Energy, just to name a few.

When Microsoft Teams becomes part of a wider, regulated communication estate, CC1 provides the foundation to capture, validate, and govern everything - consistently, at scale, and with confidence.

Enhance Your Compliance