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Enjoy the Functionality of Webex and Webex Calling Without Compliance Challenges

Over 60,000 businesses use Cisco Webex, with Information Technology & Services and Computer Software forming the most significant segments of its userbase. The question is: How can regulated industries benefit from its functionality while meeting regulatory obligations?

 

Let us introduce you to CC1.

 

Powered by Custodia, CC1 captures Webex voice calls, instant messages, screen sharing, and meetings, consolidating this data with other business-wide regulated communications and operational data. The result is a Golden Source of Truth that provides clean, validated data for compliance purposes and data-driven decision-making.

CC1 also archives calls recorded within Webex Calling, the cloud-based phone service designed to integrate with mobile devices and existing in-office Cisco communications hardware.

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CC1 Advantages for Regulated Webex Users

CC1 captures, reconciles, validates, and normalizes regulated data (including data from the use of Webex and Webex Calling) while streamlining compliance and risk management workflows with automated alerting, governance checks and audit processes.

 

The service provides the tools to meet regulatory demands and a secure export API that unlocks the potential of deep business insights from third-party systems, such as intense data analytics (DA), artificial intelligence (AI), and machine learning (ML).

Technology

"Compliance tools must be reliable, high-functioning, and future-proofed."

 

CC1 is an evergreen and cloud-based service that leverages the latest technology to capture, validate, and archive regulated digital data from multiple modalities, including Webex.

CC1 Key Performances

Unparalleled Capture Availability

With 99.999% (5*9s) capture availability, CC1 goes above and beyond to capture communications and data.

Unified User Interface and Secured API

The compliance estate is simple to view with a single user interface, while a secured API facilitates integration with third-party platforms, including data analytics (DA), artificial intelligence (AI), and machine learning (ML).

Enabling Hybrid/Remote Work

CC1 empowers collaboration and communication across all channels, supporting productivity and regulatory compliance regardless of physical location.

Evergreen Service with 24/7 Support

CC1 offers an evergreen service model backed by 24/7/365 support. It provides data capture, validation, and archiving with assistance from skilled technical experts when needed.

Near-Real-Time Reconciliation and Validation of Data

CC1 reconciles and validates captured data in near-real-time, allowing regulated industries to create an accurate, complete, and immutable archive.

Golden Source of Truth

By consolidating Webex and Webex Calling data with all other captured communications, business, and operational data, CC1 creates a Golden Source of Truth that empowers organizations with a definitive record for compliance and data-driven decision making.

Secure Webex Data Storage

With data encryption and granular access/permission controls, CC1 enables organizations to decide who can access captured data, assisting in compliance with privacy regulations and security protocols.

Compliant Use of Webex

CC1 gives businesses the tools to comply with data capture and archiving regulations while benefitting from the familiarity and convenience of Webex.

Global Deployment

Deployable throughout global organizations, CC1 provides the toolkit for regulatory compliance across jurisdictions.

Ready To Get Started?

Join the global industries already benefitting from CC1 and contact our Custodia experts today.

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