Capture IconIntelligent Data Capture Solutions for Call Compliance

Capture regulated data from any source with industry-leading 99.999% availability.
How Data Capture Works with CC1Book a Data Capture Demo
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The Capture, Validation,
and Archiving Champion

CC1 built by Custodia, is designed to capture regulated digital data from various sources, including live, legacy, cloud, and on-premises environments.
Live Capture

Live Capture

Seamless Communication Compliance

Capture communication and business data to master compliance as it happens, for near real-time reconciliation and review.
Ingestion

Ingestion

Maintain Complete Visibility


Ingest legacy data from any source, including third-party tools, existing on-premises recorders, and archives.
Future Proof

Future Proof

Be ready for chance


CC1 integrates with your existing infrastructure, supporting future modernisation without disruption.
Our CC1 Solution
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Custodia’s Capture layer enables regulated organizations to collect and centralize communications data from any source with Five-Nines (99.999%) capture availability.  

The Capture layer supports modern and legacy communication channels, helping firms expand compliant communication options for their customers and modernize operations in a scalable way, while reducing the risk of missed or incomplete capture. 

Platforms we ingest

Here are a few of the platforms we ingest from legacy recorders, voice, video, screen sharing, and instant messaging.  Click below to see the full list of platforms we ingest, enhancing your compliance!

Teams
M
Cisco
Zoom
R
WhatsApp
Huawei
Webex
Teams
M
Cisco
Zoom
R
WhatsApp
Huawei
Webex
Teams
M
Cisco
Zoom
R
WhatsApp
Huawei
Webex

Industry-leading capture uptime

Capture and centralize essential data with incredible accuracy, speed, and on a global scale. With CC1, you get a unified, holistic view of your entire data ecosystem, ready to adapt to your needs. Find out how to choose your data capture provider. 

Talk to a Compliance Expert
Capture Uptime

Capture Uptime

Five Nines (99.999%) availability ensures you mitigate compliance risks with industry leading capture uptime.

Digital Transformation

Digital Transformation

Our cloud-first CC1 service will scale to accommodate every communication type and data source.

All-In-One Service

All-In-One Service

Adding a new data source for capture is a simple turnkey process, enabling business optimization without compromising on compliance.

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Frequently Asked Questions

What communication channels must be captured for compliance?

Regulated firms are often required to capture business communications across voice, messaging, collaboration tools, and mobile channels. This increasingly includes platforms like Microsoft Teams, WhatsApp, WeChat, SMS, and mobile voice. Naturally, this varies by industry and jurisdiction.

How does Custodia capture WhatsApp, Teams, and mobile voice?

Custodia supports capture across modern and legacy communication channels using enterprise-grade integrations, ensuring 99.999% availability across all channels (even personal “shadow channels”).

What causes missed or incomplete communication capture?

Missed capture is commonly caused by platform limitations, technical failures, or a lack of monitoring. Without validation, organizations often only discover gaps during audits or investigations (when it’s too late).

How does five-nines capture availability reduce compliance risk?

High capture availability (99.999%) reduces the likelihood of missing regulated communications. Combined with validation, it helps organizations demonstrate consistent compliance.